Privacy Policy

Lama Thangka Art Center com Privacy Policy Privacy Statement The security and protection of our customers’ personal information is our top priority and is especially important in our business of fine products. We have a seasoned team of professionals overseeing our operations and have never had a problem with securing the privacy of our customer information. The Information We Need To Process Your Order You explicitly provide information via:

New Order

To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information. – We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone. – We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and customer service representatives. (NOTE: We would be obligated to disclose individual personal information if were to be subpoenaed or ordered by a court of law.) We automatically collect

Buyer ID

Upon visiting our site, we assigned you a unique Buyer ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.

– If you would rather not be identified as a repeat visitor, we recommend that you disable the cookie support in your browser.

Internet Protocol (IP) Address

We record your IP address each time you visit Recording IP addresses helps us determine usage and traffic patterns. Other information we collect

Feedback Form

Should you contact us through our feedback form, we require your name and email address only to send you a reply.

If you use the form to send comments about your shopping experience at, we may include the comment with your name in our Customer Testimonials section

“Email Newsletter”, “Email Special Offers” and “Catalog” Sign-up Features

Should you participate in these services we will only use the information you provide to promote services and products.

We will not share any personal information with third parties. Sharing

Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.

Your Consent By using our website, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.   If you have any questions or comments regarding this statement, please contact

Return Policy and Exchange

We are committed to provide our customers complete satisfaction. We strive to enhance the shopping experience of our customers, while providing the best quality products. In order to ensure the same, we are always ready and willing to go the extra mile for our customers.

You item was delivered in a physically damage.

In the event an item is damaged during shipping, we will need to file a claim with the shipping company before we can process a refund. Any damaged product must be reported to us within 48 hours of receiving your package. During this time it will be important to hold on to the original packaging material for the shipping company to process the claim.

We offer free shipping if order has missing parts or accessories or is different from what was ordered.