Return and Exchange Policy
If you don’t like the products. All of our products are backed by a 100% money-back guarantee (excluding any shipping & handling charges incurred by LAMA THANGKA ART CENTER). You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. So we request you to confirm the order by requesting more pictures and information about the products before you place an order.
To request a return, contact us by emailing firstname.lastname@example.org
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven days.
No exchange is provided by our store.